This Privacy Policy explains how Swiss Inter (the operator of swiss-inter.com, “we”) collects and processes personal data when you visit our website, sign up for the service, or use it as a tenant. It applies under the Swiss Federal Act on Data Protection (revFADP) and, where relevant, the EU General Data Protection Regulation (GDPR).
1. Data controller
For data we process for our own purposes (account management, billing, marketing), the controller is Swiss Inter. Contact: info@swiss-inter.com.
2. Data we collect
- Account data: name, email, password hash, billing address, language preference.
- Billing data: payment method tokens (we do not store full card numbers; this is handled by Stripe), invoices, transaction history.
- Usage data: pages visited, login times, device and browser information, IP address — collected by server logs and used to operate and secure the service.
- Waitlist data: email, IP, referrer, language, browser identifier — collected when you sign up to be notified about launch.
- Communications: support emails and other messages you send us.
3. Why we process it
- To provide the service you signed up for (contractual necessity).
- To bill you and collect payment (contractual necessity).
- To prevent abuse, fraud, and security incidents (legitimate interest).
- To comply with our legal obligations (Swiss accounting, tax, anti-money-laundering rules).
- To send you product updates and launch announcements (your consent, opt-in via the waitlist).
4. Sharing with third parties
We share personal data only with the third parties needed to operate the platform: our hosting provider, our payment processor (Stripe), our email delivery service, and any integrations you explicitly enable (smart-lock vendors, Home Assistant). All processors are bound by data-protection agreements and are required to use the data only on our documented instructions.
5. International transfers
Personal data is stored on servers located in Switzerland or the European Economic Area. Where transfers to other countries are necessary, we use the safeguards required by applicable law (standard contractual clauses or equivalent).
6. Retention
Account data is kept for as long as you have an active account, plus the periods our legal obligations require (typically ten years for billing records under Swiss commercial law). Waitlist signups are kept until you unsubscribe or for two years after the launch announcement, whichever is shorter.
7. Your rights
You have the right to access, rectify, delete, restrict, and export your personal data, and to object to processing based on legitimate interest. You may withdraw your consent at any time without affecting prior processing. To exercise these rights, write to info@swiss-inter.com. You may also lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or, for EU residents, your local supervisory authority.
8. Cookies
We use a session cookie (named RBCAL_SESSION) to keep you logged in to your account. It is HttpOnly, Secure, SameSite=Lax, and expires after two hours of inactivity. We do not use third-party tracking cookies.
9. Tenants and guest data
When tenants use Swiss Inter to manage their own properties, the personal data of their guests (names, addresses, ID numbers, etc.) is processed by us as a data processor on behalf of the tenant. The tenant is the data controller for that data and is responsible for telling their guests what data is collected and why.
10. Changes to this policy
We will update this policy as the service or our practices evolve. The current version is dated at the bottom of the page; material changes will be notified by email.